If it feels like the 47th month of the pandemic, you\’re not alone. Sure, there were those who said they were \”made\” for Covid and had no issue holing up and avoiding people. But, according to sources, those same individuals […]
Here’s How Retailers Can Leverage AI During Covid Read More »
If it feels like the 47th month of the pandemic, you\’re not alone. Sure, there were those who said they were \”made\” for Covid and had no issue holing up and avoiding people. But, according to sources, those same individuals
How Retailers Can Leverage AI During Covid Read More »
Remember when the Paradox of Choice was published? Sociologist Barry Schwartz\’s thesis was that consumers were stunned by the sheer staggering number of product category options, and thus defaulted to making no choice. Scores of CPG clients began the laborious
How to Understand Your Customer Read More »
There was a reason Bed Bath & Beyond was one of the most — if not the most — shorted stock on Wall Street for the past couple of years. The Big Box home furnishings retailer was in a free
Five Big Ways BBB Is Working Its Way Back Read More »
The pandemic provided select essential businesses an open field to rake in billions of consumer dollars. Shoppers moved purchases from thousands of shut-down nonessential stores, as well as a huge expenditures in travel, entertainment and other nonessential services to the
Target: A Retail Radical of The Year Read More »
Curbside pickup at many major retailers isn’t all it’s cracked up to be. Yet this hasn’t prevented customers from using the service during Covid-19. The allure of allegedly “contact-less” shopping is more than most can resist during a pandemic. In
Where Curbside Pickup Goes Wrong Read More »
Much has been written about the gradual demise of the golden era of department stores. With the growing monopoly of e-commerce and the added catalyst of a pandemic, the future of brick-and-mortar stores looks beyond grim. Much has also been
The In-Store Dining Experience: At Risk Read More »
I\’m no Andrew Sorkin, who given the chance, could probably make another blockbuster book, Too Big to Fail: JCP the Sequel. However, he would probably have to give the story a massive spin. While the notion of \”too big to
JC Penney: Too Big to Fail Read More »
If you mentioned the word \”sustainability\” to anybody in the home furnishings business a few years back — hell, maybe even a few months back — chances are you\’d get a smirk, an \”oh-yeah-that\’s-important\” condescending response and a suggestion that
How Sustainability Went from Just Slogan to Reality in Home Furnishings Retailing Read More »
Generation Z never did what marketers told them to. This is especially true when it comes to where they spend their hard-earned cash during a global economic meltdown. Gen Z consumers are still the largest consumer demographic, falling between the
What to Do About Gen Z’s Consumer Power Read More »
