Amazon as awesome or apocalyptic is a trick question. The answer requires a distinction of Amazon being awesome or apocalyptic to whom and why. If you were to simply answer the question at face value, the answer would be both. […]
Is Amazon Awesome…Apocalyptic…or Disruption 2.0? Read More »
Covid has forced many retailers to make dramatic shifts toward digital transformation of their business models. Many have successfully pivoted to offer services including BOPIS, curbside pick-up, and same-day home delivery across their digital, customer facing touchpoints. But as many
Fulfillment: Retail’s New Loyalty Factor Read More »
The residential real estate market has been a bright spot during the pandemic-driven economic downturn that began early last year. There were initial fears that we might see a repeat of the real estate meltdown that started in 2008, when
What Home Buyers Want Now: 10 Post-Pandemic Priorities Read More »
As the ecommerce market becomes competitive, a growing number of retailers are rethinking their approach to pricing to differentiate themselves, fuel online growth and protect their companies from the chronic temptation to engage in price wars. Savvy, leading retailers use
The Best E-Commerce Defense Is a Good Pricing Offense Read More »
For the better part of a year – ever since the onset of Covid-19 – the doomsday diviners of retail have held center stage, pushing the narrative that brick-and-mortar retail will never come back, or if it does, it will
Five Macrotrends That Will Drive Traditional Retail’s Big Comeback Read More »
Remember when retail and politics were separate entities? In the past decade, brands have been called upon to take a stance on social and environmental issues. Speaking out about incendiary policy is mainstream and no longer a role relegated to
Will Corporate America Continue to Steer Social Policy? Read More »
Pre-pandemic, how often did you go to a new restaurant without checking Yelp or Google reviews? The same held true for checking movie reviews. It used to be vital to check reviews before dropping double digits on a movie ticket.
Why Those Consumer Reviews Are So Valuable Read More »
We have documented the evolution of the digital fashion movement here over the past year, and the early rumblings are becoming a roar. What may have been a fad is now an established a trend. Given the technological bent of
Virtual Fashion Is More Than Fun and Games Read More »
I will state my opinion right up front. I believe Richard Baker\’s move to split the Saks Fifth Avenue and its ecommerce business into separate companies, which he calls \”unlocking value,\” is simply applying a fancy buzzword, disguising what will
Saks: Unlocking Value, for Whom? Read More »
First, a Word from Robin Lewis While we typically choose articles more directly related to the major events of the day occurring in retail and related industries, this article is so important because it informs us about one of our
