Articles on
Operations
From Ikea to Kaiyo, Furniture Recommerce Resets the Table
Up until the middle of the 20th century, much of the furniture found in American homes was handed down from previous generations, and most of ...
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Amazon Prime Is Past Its Prime
Amazon Prime’s U.S. membership growth ran into a brick wall last year. As recently as 2021, Prime was still growing rapidly in its home market. ...
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Loyalty Lifts Brands in a Recession
As recessionary clouds gather over the U.S. economy, retail CFOs are busy cutting capex, opex, and inventory. Facing the prospect of lower sales and higher ...
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Gender-Fluid Fashion Goes Mainstream
These days some retailers find themselves being unwittingly thrown into the political and human rights arena. If a retailer decides to carry merchandise that is ...
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The 11 Most Frequent Forms of Retail Employee Fraud in 2023
Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. In 2022, losses ...
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The Top Three Challenges with Omnichannel Retail
There are many terms associated with doing business across multiple platforms, multi-channel, omnichannel and unified commerce to name a few. But just because a retailer ...
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Shocking, Breaking News: More Millennials Now Own Homes Than Rent Them
We’re all guilty of repeating the tired clichés about millennials being forever renters and never buying their own homes as generations before them have done. ...
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Unified Commerce Doesn’t Guarantee Sales
Department stores have been on an inexorable slide into oblivion over the last decade. Since 2012, department store sales, excluding discount department stores, have declined ...
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