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The Amazon Squeeze: You Choking Yet?

One painful moment will tell us when Amazon has devoured the world. As they continue to squeeze all the growth oxygen out of everybody’s lungs, ...
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Crate Expectations

It was the best of locations. It was the worst of decisions. With apologies to a Dickens mash-up. the news that Crate & Barrel is ...
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Product Management, Not Product

Mickey Drexler, the former CEO of the Gap and J. Crew, and the man once dubbed the “Merchant Prince,” and frankly one of my iconic ...
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I’m as Mad as Hell

Those of us who were around in 1976 may remember the movie Network, starring Peter Finch. There is a memorable scene in the movie in ...
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Happy New Year: Are You Ready for 2018?

Are retailers about to walk through the front door of a welcoming and prosperous 2018? As of the day after Christmas, the New Year was ...
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Grocerants

We live in an era of chaos. Government-by-chaos isn’t working out too well, and retailing in the era of chaotic disruptors is facing big risks ...
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The Rewards of Loyalty

I remember evenings hunched over the kitchen table with my mother pasting S&H Green Stamps into a passport sized book, ignoring the sickly sweet taste ...
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Who’s Your Successor?

Full disclosure: it is easier to write about succession planning than to execute on it. Recently two fashion industry firms made headlines with the announcement ...
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