Articles on
Operations
The Grocery Business Is Anything But, in the Bag
Warren Shoulberg
July 14, 2021
As much as the pandemic turned so many retail industries upside down it can be argued that one sector of retailing is coming out of ...
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Uncontainable: The Great Supply Chain Meltdown
Warren Shoulberg
July 6, 2021
OK, consider this situation: You’re going to the supermarket to pick up a few things but there are problems. You can’t find your car keys ...
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Big Beauty Walks the Enviro-Talk. What About You?
Dana Wood
June 30, 2021
As much as I love my “beat” – and I seriously, unequivocally love my beat – it’s pretty challenging to write about the beauty category ...
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The Direct-to-Consumer Model Is no Retail Panacea
Shelley E. Kohan
June 15, 2021
The academician in me needs to clear up some persisting confusion about direct to consumer (DTC) — even for those working in retail. DTC was ...
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Are You Ready for the Next Level of Business Casual?
Catherine Schetting Salfino
June 13, 2021
Now that about one-third of Americans are fully vaccinated, businesses are considering when to bring office employees back to the workplace. But after more than ...
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Walmart and Gap Go Home
Warren Shoulberg
June 8, 2021
Walmart has fallen into The Gap. It no doubt hopes it’s a successful journey…even if history suggests otherwise. Last month the biggest of the big, ...
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Leveraging Peer Reviews
Alan Spalter
June 6, 2021
If you somehow managed to miss the message that the customer is firmly in control in the driver’s seat, it may be too late for ...
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Why Outlet Stores Are a Big Boom for Unexpected Retailers
Warren Shoulberg
May 24, 2021
Conventional retailers are increasingly deciding they don’t want to let TJX and its off-price brethren have all the close-out fun Way back in the bad ...
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