Articles on
Operations
Costco Doesn\’t Need Curbside Pickup
Adam Levine-Weinberg
January 6, 2021
Over the past decade, omnichannel has become one of the most common buzzwords in retail. Retailers of every size and shape have implemented strategies to ...
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Home Retailers Go Large Even as Fashion Flagships Recede
Warren Shoulberg
January 4, 2021
The flagship store has been a staple of retailing since…well, practically since retailing started. No self-respecting operation wouldn\’t dare to have a showpiece store, often ...
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2021 Forecast: Next Gens in a Brand-New World
Jasmine Glasheen
January 3, 2021
Gen Z is in dire straits. They’re facing the second major economic recession of their lifetimes. They’re spending a year of their formative teens trapped ...
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The Great Retail Simplification
Jasmine Glasheen
December 29, 2020
Remember when everyone was talking about the great retail “bifurcation?” The gap between discount and luxury retail was the trending topic up until a year ...
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Black Friday is Dead
Ricardo Belmar
December 28, 2020
Long in a state of decline, 2020 provided the final nail in the coffin to kill off Black Friday as we have known it. While ...
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The Mattress Business Gets Woke
Warren Shoulberg
December 27, 2020
Ever since they put that pea under the princess\’s mattress a long, long time ago the bedding business has been pretty sleepy… and yes, the ...
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An Evolutionary Reinvention of Retail
Paco Underhill
December 21, 2020
PrePan…Pan…Not-Yet-PostPan. What does the world of retail look like now? What did we learn? What did we let go of …and what changed us? Here\’s ...
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Why Nordstrom Needs to Go Home
Warren Shoulberg
December 14, 2020
You know the expression \”Go Big…or Go Home?\” Well, for Nordstrom, it\’s more like \”Go Home…and Go Big.\” As the upscale department store faces the ...
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