Articles on
Operations
Cater to Your Customers — Locally
Catherine Schetting Salfino
August 1, 2021
There’s an old adage: You get what you get, and you don’t get upset. Clearly, that doesn’t apply to retail. For some time now, the ...
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The Revival of Strip Centers
Eric Hertz
July 20, 2021
How many times have you walked or driven past a grocery-anchored strip center and been surprised? Never. It’s the same old, same old … year ...
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The Grocery Business Is Anything But, in the Bag
Warren Shoulberg
July 14, 2021
As much as the pandemic turned so many retail industries upside down it can be argued that one sector of retailing is coming out of ...
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Uncontainable: The Great Supply Chain Meltdown
Warren Shoulberg
July 6, 2021
OK, consider this situation: You’re going to the supermarket to pick up a few things but there are problems. You can’t find your car keys ...
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Big Beauty Walks the Enviro-Talk. What About You?
Dana Wood
June 30, 2021
As much as I love my “beat” – and I seriously, unequivocally love my beat – it’s pretty challenging to write about the beauty category ...
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The Direct-to-Consumer Model Is no Retail Panacea
Shelley E. Kohan
June 15, 2021
The academician in me needs to clear up some persisting confusion about direct to consumer (DTC) — even for those working in retail. DTC was ...
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Are You Ready for the Next Level of Business Casual?
Catherine Schetting Salfino
June 13, 2021
Now that about one-third of Americans are fully vaccinated, businesses are considering when to bring office employees back to the workplace. But after more than ...
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Walmart and Gap Go Home
Warren Shoulberg
June 8, 2021
Walmart has fallen into The Gap. It no doubt hopes it’s a successful journey…even if history suggests otherwise. Last month the biggest of the big, ...
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