Articles on
Operations
It is 2022, Is the Supply Chain Fixed Yet?
Wolfgang Hoffman
February 6, 2022
Retailers and consumers alike have made supply chain a household conversation. With favorite brands missing from the shelves and out of stock messages showering the ...
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The Supply Chain Remains Broken in ‘22
Warren Shoulberg
January 19, 2022
Predictions about the end of worldwide pandemic conditions – and their impact on global supply chain logistics – have been ridiculously wrong. Every time “the ...
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No Clothes in the Resale Closet
Jasmine Glasheen
January 16, 2022
I went to a local thrift store yesterday and noticed a phenomenon that can be seen across resale stores worldwide. Complete shelving fixtures were empty. ...
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Unified Commerce = Managing the Customer Experience
Lynn Hughes
January 2, 2022
Like many retail phrases and terms, unified commerce has been lumped in with multi-channel and omnichannel simply as a means of selling across platforms and ...
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The Evolution of Shrink
Paco Underhill
December 28, 2021
Shrink is trending up. News reports from cities across the country document what loss prevention specialists are calling a huge increase in “organized theft.” Walgreens ...
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Help Wanted
Pam Danziger
December 19, 2021
In advance of the holiday season, the National Retail Federation (NRF) reported retailers will hire between 500,000 and 665,000 seasonal workers in November and December. ...
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BJ\’s: A Radical Embraces the Future
Robin Lewis
December 15, 2021
The 2021 Retail Radicals winners represent different sectors of the retail industry and based on their strategic initiatives and innovations, these companies have outpaced the ...
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Grocery Goes General Merchandise
Warren Shoulberg
December 12, 2021
The deep discount grocery store model pioneered by the twin German retailers Aldi and Lidl is arguably the only all-new physical store format to come ...
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