Articles on
Operations
Will Covid Heal an Industry Disease?
Robin Lewis
October 20, 2021
For over three decades of giving industry presentations, and after three co-authored books The New Rules of Retail (plus a revision) and Retail’s Seismic Shift, ...
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Old Navy Plus-Size Risk
Micheal Kaplan
October 17, 2021
Old Navy recently made news headlines by entering the inclusive size market. Again. They created great TV commercials with Aidy Bryant touting sizes 0-30 in ...
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Supply Chains in Free Fall
Robin Lewis
October 6, 2021
The global supply chain disruption and destruction has been widely covered here in the U.S., obviously chilling retail C-suites to the bone. However, as it ...
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The Fast Fashion Disconnect
Catherine Schetting Salfino
October 4, 2021
A year ago, it seemed like Covid might finally have been the one opponent powerful enough to thwart fast fashion, the category known for inexpensive ...
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Compressing the Supply Chain to Connect with Your Consumer
Wolfgang Hoffman
September 26, 2021
I need to be honest. I was one of those skeptics about online shopping back in the mid-90s and well into the 2000s when Amazon ...
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Is Delta the 2021 Holiday Grinch?
Robin Lewis
September 22, 2021
In our September 18th podcast we discussed six major issues that retailers and brands are wrestling with going into the 2021 Holiday season. At the ...
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Marketplaces Make Money
Brad Eckhart
September 14, 2021
With growing consumer dependence on sites like Amazon, Uber and Airbnb, we are squarely in a platform economy. This means that a significant amount of ...
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Two Things Changing Retail Forever
Robin Lewis
September 1, 2021
Triggered by Walmart’s recent announcement that they are launching a delivery service called Walmart GoLocal (that can be shared with any, and all other retailers, ...
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