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Grocery Goes General Merchandise

The deep discount grocery store model pioneered by the twin German retailers Aldi and Lidl is arguably the only all-new physical store format to come ...
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It’s a Bird. It’s a Plane. No, It’s a Retail Drone!

During WWI and WWII, carrier pigeons (or homing pigeons) actually won medals for their valiant acts of bravery. The Germans even had photographer-pigeons with cameras ...
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Where Rent the Runway Went Wrong

“Designer rentals starting at $30,” Rent the Runway’s website proclaims. A quick scan of the site shows free rental coverage, free dry cleaning… what’s a ...
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Retail in a Transitional Crisis

A few years ago I worked with Godiva Chocolatiers on a new loyalty initiative to take it beyond spontaneous purchases and holiday whirlwinds at its ...
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How Retailers Can Modernize Fulfillment

Let’s face it, the supply chain as we once knew it has been forever changed. Just in the last few weeks, we’ve read about furniture ...
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Distribution Always Overrules

My overused statement that this is the distribution century still dramatizes the point that in a world of excess (short-term supply chain disruption aside), only ...
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A Dream Swamped in New Jersey

They say if you build it, they will come. But they never said you had to finish building it first to get them to show ...
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Four Trends Building the Home Industry

Americans may finally be starting to emerge from their homes again after an 18-plus month pandemic-induced hibernation, but they are by no means forsaking them. ...
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