Articles on
Operations
No Clothes in the Resale Closet
I went to a local thrift store yesterday and noticed a phenomenon that can be seen across resale stores worldwide. Complete shelving fixtures were empty. ...
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Unified Commerce = Managing the Customer Experience
Like many retail phrases and terms, unified commerce has been lumped in with multi-channel and omnichannel simply as a means of selling across platforms and ...
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The Evolution of Shrink
Shrink is trending up. News reports from cities across the country document what loss prevention specialists are calling a huge increase in “organized theft.” Walgreens ...
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Help Wanted
In advance of the holiday season, the National Retail Federation (NRF) reported retailers will hire between 500,000 and 665,000 seasonal workers in November and December. ...
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BJ\’s: A Radical Embraces the Future
The 2021 Retail Radicals winners represent different sectors of the retail industry and based on their strategic initiatives and innovations, these companies have outpaced the ...
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Grocery Goes General Merchandise
The deep discount grocery store model pioneered by the twin German retailers Aldi and Lidl is arguably the only all-new physical store format to come ...
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It’s a Bird. It’s a Plane. No, It’s a Retail Drone!
During WWI and WWII, carrier pigeons (or homing pigeons) actually won medals for their valiant acts of bravery. The Germans even had photographer-pigeons with cameras ...
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Where Rent the Runway Went Wrong
“Designer rentals starting at $30,” Rent the Runway’s website proclaims. A quick scan of the site shows free rental coverage, free dry cleaning… what’s a ...
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