Articles on
Operations
Stores Are Back. Now What?
Gwen Morrison
January 29, 2023
Looking back on NRF 2023, many of us were relieved that it didn’t focus on the Metaverse and NFTs this year. CEOs on the keynote ...
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It’s a Pet’s World
Warren Shoulberg
January 16, 2023
We skimp a little on ourselves when times get tougher. Maybe fewer meals out, shorter vacations, and postponed purchases of big-ticket items. We’ll cut some ...
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The Zero Waste Revolution
Mikelya Fournier
December 31, 2022
Before the mid-1700s, new clothing wasn’t easy to come by. Garments were worn for years, enduring the repair process on more than a few occasions ...
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Home Depot Redefines a Retail Radical
Robin Lewis
December 29, 2022
During the pandemic, the home retail category had a field day. It was a heady time during a maddening and confusing time in most people’s ...
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Dollar…and Change
Warren Shoulberg
December 26, 2022
The dollar store has always played a fascinating role in the American retailing business. Often the only place to shop for many items in large ...
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The Missing Billions
The Robin Report
December 19, 2022
Going green is a big selling point for consumers and businesses alike, with many moving away from companies that don’t share their sustainability values. As people ...
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Putting Black Friday 2022 in Context
Shira Petrack
December 12, 2022
Last year saw a resurgence of retail foot traffic, as consumers were excited by the easing of Covid restrictions and looking to spend their stimulus ...
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One Size Does Not Fit All at Ikea Anymore
Warren Shoulberg
December 11, 2022
Ikea, the retailer known for those gargantuan shopping emporiums out on the edge of town, is in the midst of a retail reinvention to rethink ...
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