Articles on
Operations
Loyalty Lifts Brands in a Recession
Ken Hewes
May 8, 2023
As recessionary clouds gather over the U.S. economy, retail CFOs are busy cutting capex, opex, and inventory. Facing the prospect of lower sales and higher ...
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Gender-Fluid Fashion Goes Mainstream
Shelley E. Kohan
May 1, 2023
These days some retailers find themselves being unwittingly thrown into the political and human rights arena. If a retailer decides to carry merchandise that is ...
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The 11 Most Frequent Forms of Retail Employee Fraud in 2023
Arick Wierson
April 30, 2023
Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. In 2022, losses ...
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The Top Three Challenges with Omnichannel Retail
Laura Barrett
April 24, 2023
There are many terms associated with doing business across multiple platforms, multi-channel, omnichannel and unified commerce to name a few. But just because a retailer ...
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Shocking, Breaking News: More Millennials Now Own Homes Than Rent Them
Warren Shoulberg
April 23, 2023
We’re all guilty of repeating the tired clichés about millennials being forever renters and never buying their own homes as generations before them have done. ...
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Unified Commerce Doesn’t Guarantee Sales
Pam Danziger
April 19, 2023
Department stores have been on an inexorable slide into oblivion over the last decade. Since 2012, department store sales, excluding discount department stores, have declined ...
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For a Few Dollars More
Warren Shoulberg
March 27, 2023
You’re traveling through another dimension, not only of sight and sound but of mind. And that journey has taken you to Olive Hill, TN, population ...
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Walmart’s Deconstruction of Lore’s Legacy Continues with Moosejaw Sale
Warren Shoulberg
February 28, 2023
When Walmart purchased Marc Lore’s Jet.com online business in 2016, it was supposed to be the start of an amazing new ecommerce strategy for the ...
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