Articles on
Operations
Securing America’s Killing Fields
Arick Wierson
May 23, 2023
It’s gotten to the point that reports about mass shootings are almost a weekly occurrence on the nightly newscasts. Seemingly, no public or even semi-public ...
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Millennials Boost Online Luxury and Beauty
Jasmine Glasheen
May 22, 2023
Millennial shoppers have never taken social norms at face value. From demanding values-based retail marketing to refusing to invest in homes they can’t afford, millennials ...
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From Ikea to Kaiyo, Furniture Recommerce Resets the Table
Sanford Stein
May 14, 2023
Up until the middle of the 20th century, much of the furniture found in American homes was handed down from previous generations, and most of ...
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Amazon Prime Is Past Its Prime
Adam Levine-Weinberg
May 10, 2023
Amazon Prime’s U.S. membership growth ran into a brick wall last year. As recently as 2021, Prime was still growing rapidly in its home market. ...
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Loyalty Lifts Brands in a Recession
Ken Hewes
May 8, 2023
As recessionary clouds gather over the U.S. economy, retail CFOs are busy cutting capex, opex, and inventory. Facing the prospect of lower sales and higher ...
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Gender-Fluid Fashion Goes Mainstream
Shelley E. Kohan
May 1, 2023
These days some retailers find themselves being unwittingly thrown into the political and human rights arena. If a retailer decides to carry merchandise that is ...
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The 11 Most Frequent Forms of Retail Employee Fraud in 2023
Arick Wierson
April 30, 2023
Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. In 2022, losses ...
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The Top Three Challenges with Omnichannel Retail
Laura Barrett
April 24, 2023
There are many terms associated with doing business across multiple platforms, multi-channel, omnichannel and unified commerce to name a few. But just because a retailer ...
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