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Management

Tobe Says: Get Set On New-Gen Feminism

Ask a person, “Are you a feminist?” and they may say “No.” That angry activist reputation still lingers. Ask them, “Do you believe all people ...
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The Good, the Bad, and the Ugly of Crisis Management

The history of the world is a study of crisis—natural and manmade. How well we deal with it, if at all, is what sets us ...
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Lundgren Center Conference Focuses on Consumer, Technology and Doing Things Differently

Retailers who improve their connection with consumers, give instant service, and find new ways to enhance the shopping experience will be the ones who survive ...
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It’s Time for a Department Store Renaissance!

It has been reported that we are experiencing the twilight of the department store. Critics suggest that this once glorious edifice to consumerism is no ...
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A Korean Story

Why should any of us in the world of retail pay any attention to the 38th parallel that divides the Korean Peninsula? In an unforgiving ...
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What’s Ahead for JC Penney?

Much is being written about the successful turnaround at JC Penney at the hands of its CEO, Marvin Ellison, who arrived at the ailing retailer ...
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Q&A with David Jaffe

CEO of Ascena Retail Group We were fortunate enough to spend a morning last fall with Ascena Retail Group CEO David Jaffe, whose mother Roslyn ...
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Unlocking Retail’s Human Touch

Digital commerce has made shopping more pleasant by shielding consumers from some of the traditional pain points of physical retailing, including long lines and clutter ...
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