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Management

Big Data Empowering Small Decisions

A Conversation with Michelle Lam, CEO, True&Co. Perhaps the most talked-about concept in modern retailing is big data. Every brand is enchanted with the idea ...
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The Future of Department Stores

A Conversation with Jeff Gennette, CEO of Macy’s Jeff Gennette was named CEO of Macy’s Inc. in 2017. He began his retail career in 1983, ...
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The Credibility Crisis

In a world of “fake news,” “alt facts,” “crooked media” and terrible Tweets, consumers are asking the biggest question since “who shot JR?”— namely, who ...
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Why HENRY loves DAVID, and It’s Sure to be a Long-Term Romance

An interesting piece of research recently crossed my desk from business development firm Marvin Traub Associates. The firm works with companies in the retail, consumer, ...
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Retail Board Governance in the Age of Disruption

How do boards of traditional retailers cope with the need for governance and guidance in this moment of disruptive change? Capitalism may be at its ...
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Out of India

It has the fastest growing economy in the world. It will soon have more people than any other country on the planet…including China. It has ...
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Shopping + Culture

When the Museum of Modern Art opened its new building in 2004, admission was priced at $20. And the cultural world gasped. Behind closed doors, ...
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What Retailers Can Learn From a Beauty Company

A Conversation with William P. Lauder, Executive Chair, The Estée Lauder Companies Vats of indelible ink have been used to question and revise the future ...
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