As a market researcher, I have always been intrigued by what is known as the \”observer effect,\” whereby the mere observation of a phenomenon changes ...

It\’s a challenging market for luxury brands. Although the United States is still estimated to be the global leader in luxury goods, the luxury market ...

Great strategy is one thing; implementing it is another. I hear the leaders of many of the great retail icons deliver great strategies. They are ...

The sky is falling…but it\’s really not. Amidst all the doom-and-gloom about the death of physical retailing and the demise of oh-so-many stores, it turns ...

Note: Kevin Roche was a featured speaker at The Robin Report Columbia Business School Annual Forum, Thriving in a Digital Economy, held on campus in ...

Thrifting has taken over. The resale market has grown at 21x the pace of the mainstream apparel market in the last three years, and more ...

Many of the legacy brands that recently shuttered stores are relaunching under new concepts: from Milwaukee-based retailer Boston Store relaunching as an online-only brand with ...

Imagine you\’re a retailer selling a line of product that well-informed customers increasingly perceive can confer substantial benefit on them. Well, supermarket retailers are in ...