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Management

Nordstrom 57th Street Opening Night

A cast of thousands mostly well-dressed New Yorkers poured into Nordstrom\’s on 57th Street and Broadway on opening night to celebrate and examine the new ...
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Costco’s Ancillary Services Are a Poster Child for the Future

Costco\’s ancillary services strategy is a major traffic and membership builder, which they continue to expand on, particularly gas stations. It\’s also a big business, ...
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11 Lessons Learned from Target (and a few others) the New CEO at Bed Bath & Beyond Will Need to Apply

When Mark Tritton shows up for his first day of work as the new president and CEO of Bed Bath & Beyond on November 4th ...
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Forever 21: Cut Your Losses and Die Happily

Of course, Forever 21 is now on life support. On January 28, 2015, I wrote an article titled \”Uniqlo and Forever 21: What Are They ...
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Gender Norms in Retail Alienate Gen Z

The dissolution of gender norms is one of the most contentious topics in retail today. Next-gen consumers see gender as a construct. Generation Z and ...
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To Your Health: Retailers See It as the Cure for Business

Health\’R\’Us? In an age when something like 20 percent of the American population is over the age of 65, and twice that number say health ...
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Everything Old is New Again, Retailers! Time to Imagine Reimagining?

I wrote Shopportunity! in 2006 as a plea to retailers and fashion brands to stop discounting the value of their wares. I pointed out the ...
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Is Marc Lore a Walmart Dilemma?

In my article in July of this year, I opened with a question, \”Is Doug McMillon, CEO of Walmart beginning to buckle under the pressure ...
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