Reimagining the retail model has often been a fool’s errand, constrained by resources and lack of imagination. Short-term goals often cloud the vision required to ...

Chip Wilson is an ex-retailer, ever since he sold and then gave up control of the company he founded, Lululemon. It was a brilliant retail ...

Marcy is a customer-centric strategist and innovator; founder of Schaffir Consulting in 2022 she has been one of the most successful leaders in the industry ...

The Barnes & Noble strategy of deferring to local taste over stock-wide uniformity and treating stores as community hubs rather than depots of inventory stands ...

OK, play it again one more time. At first, I thought I was reading the satirical Onion when I saw an interview with former Saks/Neiman’s/HBC/Lord & Taylor/etc., self-styled ...

Repositioning malls from single-purpose points of transaction into dynamic community forums promoting human interaction is the sustainable reinvention of irrelevant malls. But, given the ginormous ...

Melissa Gonzalez didn't plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for ...

Take that Amazon and Google and all the rest of you entitled Magnificent Seven: You've got a new trillionaire member, and it’s not another tech ...