The Barnes & Noble strategy of deferring to local taste over stock-wide uniformity and treating stores as community hubs rather than depots of inventory stands ...

OK, play it again one more time. At first, I thought I was reading the satirical Onion when I saw an interview with former Saks/Neiman’s/HBC/Lord & Taylor/etc., self-styled ...

Repositioning malls from single-purpose points of transaction into dynamic community forums promoting human interaction is the sustainable reinvention of irrelevant malls. But, given the ginormous ...

Melissa Gonzalez didn't plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for ...

Take that Amazon and Google and all the rest of you entitled Magnificent Seven: You've got a new trillionaire member, and it’s not another tech ...

Is founder Chip Wilson able to save Lululemon, or will his ego push the brand further into irrelevance? And the answer is: One man’s ego ...

Melissa Gonzalez didn't plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for ...

Effective retailing demands that we enable people to find, believe, and share their own stories. And to do so enthusiastically, without hesitation. They shouldn’t have ...