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Management

Chip Wilson’s Fight To Save Lululemon, Redux

Is founder Chip Wilson able to save Lululemon, or will his ego push the brand further into irrelevance? And the answer is: One man’s ego ...
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How Melissa Gonzalez Went from Wall Street to Retail Visionary

Melissa Gonzalez didn't plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for ...
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Why Chief Storytellers Are a Bad Idea

Effective retailing demands that we enable people to find, believe, and share their own stories. And to do so enthusiastically, without hesitation. They shouldn’t have ...
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Saks Global: Another Trainwreck

Baker, as a real estate manipulator, gets high marks. As a retail leader and retail strategist, however, he has been an abject failure.
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What on Earth Happened to Retail in 2025?

The biggest surprise is that the economy is still chugging along as strong as it is. You’d think that the consumer would be shutting down ...
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Cornered: Retail CEOs in Succession

The most highly visible hires in the retail world over the past few months have been at Walmart and Target. Both boards chose insiders to ...
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Gap’s Reinvention: The Peril of Chasing Relevance

For Old Navy or Gap, it’s a risky strategy to assume consumers will meaningfully find beauty or accessories as essentials. And the bigger risk is ...
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Gap’s Dream Team or The Nightmare Before Christmas?

Gap is chasing relevance with beauty, handbags, and a dream team of seasoned luxury executives. But the real story is one of classic retail tension: ...
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