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Management

Glossier’s Future Doesn’t Look Good

Gen Z has the power today to make or break a brand. Loss of core values and virality, like in Glossier’s case, kills cultural relevance. ...
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Lead Like Her: Carla Vernón’s Authentic Leadership Approach  

As an expert in founder-led companies, one of Carla Vernón’s contributions at The Honest Company is to protect Jessica Alba’s vision and bring the company ...
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Retail in 2028: A Foresight Report

Foresight is a critical tool right now. Our assumption is that a future, serious economic shock sits firmly within the zone of plausibility. Should an ...
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Kroger vs. Walmart: The War Grocery Didn’t Anticipate

The grocery industry has spent three years watching Kroger struggle through a failed merger, a leadership crisis, a botched automation strategy, and the slow erosion ...
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Tim Baxter: Insights from a Retail Visionary

Reimagining the retail model has often been a fool’s errand, constrained by resources and lack of imagination. Short-term goals often cloud the vision required to ...
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Chip Wilson: The Robin Report Retail Miss of the Week, 3.14.26

Chip Wilson is an ex-retailer, ever since he sold and then gave up control of the company he founded, Lululemon. It was a brilliant retail ...
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Lead Like Her: Marcy Schaffir, Turnaround Legend

Marcy is a customer-centric strategist and innovator; founder of Schaffir Consulting in 2022 she has been one of the most successful leaders in the industry ...
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How Barnes & Noble Made a Comeback

The Barnes & Noble strategy of deferring to local taste over stock-wide uniformity and treating stores as community hubs rather than depots of inventory stands ...
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