Let’s face it: Grocery shopping is a pain. It takes valuable time that could be used more productively elsewhere. It is such a hassle that ...

Back when Walmart first went into the grocery business, it took some getting used to that you could buy your food at a store previously ...

“Distribution channels,” as they were once called before the Internet, are being wiped out by a stealth democratization process arguably begun by Amazon. Walmart has ...

We know most every organization has an underbelly. Hopefully, customers never get to experience that dark and dysfunctional place where unlucky customers get tossed about ...

Just over a year ago I wrote “Amazon Ain’t Just a River in Egypt”. The only thing that’s changed in its content is that Jeff ...

Look at any list of the most powerful advertising messages of all times and the 1948 De Beers-N.W. Ayers slogan “A Diamond Is Forever” is ...

The vultures – perhaps more accurately the buzzards – are circling around Legacy Drive in Plano, Texas again, once more picking up the distinct scent ...

It sort of makes perfect sense that a company operating in every hemisphere wouldn’t need one main base camp where employees hang their hats. Still, ...