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Experience

A Shiny Penney Opens Amidst the Tarnish

Imagine a JC Penney store where the layout is modern and cool, where there are extras like hair salons, shoe repair, video games, copious seating ...
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Field Notes from the Midwest

There was a bright light shining during the post-holiday mall doldrums in St. Louis, Missouri. This midwestern city (full disclosure, my hometown) is constantly reinventing ...
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Doing It Right: Mixed Use Retail Spaces for Millennials

It\’s time that retailers learn what real estate investors already know: Mixed use retail spaces are the mall of the future. Mixed use retail spaces ...
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To Dream the Possibly Impossible (American) Dream

Talk about tilting at windmills…in the midst of the biggest challenge physical store retailing has ever faced, someone has built the largest shopping and entertainment ...
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Wayfair is Way, Way Away from Profitability

Wayfair, your WeWork/Uber/Slack/et al. wake-up call is here. After yet another quarter of dramatically increasing losses and despite an equally dramatic increase in revenue, Wayfair ...
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Retail’s New Hypebeast: Instagram Product Launch Alerts

As if social media didn\’t have enough of an impact on consumer behavior, Instagram is rolling out a new pilot program in the U.S. to ...
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The Diva of Decluttering Now Wants Us to Buy Stuff…Her Stuff

From the person who said we all have too much stuff and if you pay me some money, I\’ll show you how to get rid ...
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The Dirty Little Secret of the Furniture Business

Did you know there was an Ernest Hemingway collection of furniture? Or one inspired by Disney for kids? How about Oscar de la Renta? Ever ...
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