There’s a great irony in the kind of cold, technology-driven world we are evolving through: and at the same time, tech’s ability to provide retailers and brands the tools to personalize products, services and experiences. That’s awesome. The use of […]
Find Your Soul, The Ashley Stewart Way Read More »
The end of the beauty-retail “starchitect” era is upon us. And nudging it out the door is Christopher Skinner, a buzzy young brand-builder who cut his teeth at LVMH before opening his own agency 18 months ago. Dubbed School House,
Hey, if orange is the new black, then anything is possible. Given the impact of Amazon.com and online on traditional retailers, maybe bankruptcy is the new black. Will it help or hurt Amazon to drop reference pricing from their website?
Amazon is the New Walmart…Or Is It? Read More »
Branding, brand choice, brand image, brand story, brand loyalty, brand blah, blah, blah, are popular branding concepts. Brands anchor economies. And depending on the cultural mores of the time, we’ve had a series of so-called original ideas about branding that
Branding by Another Name: Empathy Read More »
A Conversation with David Campisi, CEO & President, Big Lots Big Lots is a compelling turnaround story in the off-price retail segment. Same-store sales have climbed for ten consecutive quarters running—a solid rebound from two years of quarterly of declines.
Rallying ‘Round the Consumer Read More »
This year is shaping up to be the year of the shopper experience, and that experience is, in large part, being driven by what is happening in stores. Retailers have realized omnichannel is about more than inventory efficiency and availability
Taking Marketers’ Blindfolds Off for the In-Store Experience Read More »
For gutsy, focused beauty brands, freestanding stores can be lucrative showcases. While there’s little chance that the young whippersnappers swarming the 24 boutiques in Covent Garden’s Beauty Quarter ever heard of the schmaltzy Kevin Costner flick “Field of Dreams,” you
It’s happening. And even though the chatter about traditional retailing’s disruption has been going on for several years, it’s like all of a sudden, OMG, it’s upon us. Is it the great department store meltdown, as Macy’s, Kohl’s, Sears and
The Great Department Store Meltdown? Or a Bumpy Transformation? Read More »
A Conversation with Ken Hicks, former CEO, Foot Locker Conventional wisdom in the retail industry today is that smaller stores are better—they better fit into fast-growing urban environments and are more easily navigated by time-crunched consumers. Yet Ken Hicks, former
Leaning Too Hard on One of Them Can Be Fatal Retail businesses stand or fall based on their strengths and weaknesses with regard to five pillars (P5): PRICING, PRODUCT, PRESENTATION, PRODUCTIVITY and the talent, energy and dedication of PEOPLE. Leaning
A Primer: Retailing Stands on Five Pillars Read More »
