Mark Twain once remarked, “the reports of my death are greatly exaggerated.” If the word “omnichannel” had a voice, it would say the same thing. Recently, numerous pundits have urged that we close the lid on the coffin and inter […]
Omnichannel\’s Death…Not So Fast! Read More »
Retail’s new normal has arrived. We’re in the depths of disruption and intense competition, and while many have pegged it as the “retail apocalypse,” that thesis has been debunked. Retail is simply going through a period of disruption and change
Retail’s New Normal: What to Expect in 2018 Read More »
It’s taken a little longer than probably most people expected, but it appears that CB2 is finally entering puberty.The little kid sister to Crate & Barrel is about to mark its 18th year in business; by this point it should
The sleighs are ready and waiting for a Black Friday kickoff. But hold on a second! This is old world thinking. A retail expert, who will go unnamed, asked me, “Where have you been — on Mars? Pick any day
Over the River and Through the Woods…to Black Friday We Go Read More »
Welcome to the Amazonification of the global economy! Or, if you’re competitor—World War A. At this point, retailers are on Amazon overload, having wrung their hands raw over the acquisition of Whole Foods and speculation about what Amazon might do
I’ve often been criticized of late as being a harbinger of “death,” namely, a retail apocalypse or even worse, a technology tsunami about to break and wipe out every old world retailer in its path. In self-defense, it does seem
A View Into the New Normal: AKA, The Retail Renaissance Read More »
I recently attended Shoptalk Europe in Copenhagen with 350 retail and retail tech CEOs and another 2,050 retail practitioners and investors who were interested in hearing what those CEOs had to say. Here are a few aha moments I had
Here Comes Alibaba Read More »
There’s such a dark cloud of bad news for most general merchandise and apparel retailers today that when I examined how The Children’s Place rose from the near-dead in 2010, made it through a tepid economic recovery, exacerbated by the
The Children’s Place – A Case Study For Winning Read More »
Dear Reader, can we be frank with each other and just admit that the only reviews that are 100-percent legit are those by individuals who have ponied-up their own hard-earned cash to actually buy the product they’re commenting or posting
The opening of Nordstrom Local in West Hollywood, California, on October 3, is a visionary move, responding to the demanding consumer youth culture. Boldly innovative and counter-intuitive, there is no merchandise in store. It is a small (3000 square-feet), fun,
Nordstrom Local: A Triple-Header: Personalization, Experience, BOPUS Read More »
