It is apparent to any pedestrian strolling through midtown Manhattan that New York\’s retail real estate industry is in a state of crisis. Just count the number of long-empty storefronts along premium thoroughfares like Fifth and Madison Avenues on the […]
Manhattan’s Retail Transformation Read More »
Think about it — retailers have made it easier than ever for us to spend money on anything, anywhere, anytime. I can buy something on my phone and pick it up an hour later at a nearby store or wait
Solving the Returns Nightmare Read More »
Nowhere was the confusion more confusing this year than in the case of Walmart. Every week Walmart appeared to be doing its damnedest to stay in the headlines. From one week to the next Walmart was buying Flipkart in India
Is Walmart Losing Touch with America? Read More »
Note: This is the second of a two-part series. The article is strictly the opinion of the author and not necessarily the viewpoint of The Robin Report. 1. Product: The Heart and Soul of a Retailer There is a fundamental
Macy’s: Charade on 34th Street? (Part 2) Read More »
Note: This is the first of a two-part series. The article is strictly the opinion of the author and not necessarily the viewpoint of The Robin Report. Today, Macy\’s is no \”Miracle on 34th Street as celebrated in film. Now,
Macy’s: The Charade on 34th Street? (Part 1) Read More »
With the next Shoptalk fast approaching, I sat down with Anil Aggarwal and Zia Daniell Wigder from the Shoptalk team for the first of a series of weekly interviews I\’ll be publishing leading up to the March 3-6, 2019 event.
Shoptalk is Emerging as an Important Retail Tech Company: Here\’s Why Read More »
In the July 2004 edition of The Robin Report I wrote a prophetic article titled, Pop-Ups: Not Just Ads — Do the Poppers Get It? The article explained that Target, along with other early pop-ups employed solely as a marketing
Amazon as The Largest Pop-Up in Distribution’s Third Wave Read More »
Through generations and countless iterations of retailing formats, one constant has remained in the buying habits of the American consumer: they want it now. And never was that proven more dramatically than this past holiday shopping season. Instant gratification is
Instant Gratification Remains the Holy Grail for Shoppers Read More »
My first memory of Blake Nordstrom goes back to 1993. While researching The Nordstrom Way, the company allowed me to attend an employee orientation meeting. After the twenty or so new Nordies viewed a twelve-minute company-history video called \”The Nordstrom
Blake Nordstrom: An Appreciation Read More »
Payless ShoeSource recently carried out a marketing prank on a select group of social media influencers. As expected, it worked like a charm. In the carefully-crafted ruse, the influencers were invited to a private launch party for a new Italian
Payless ShoeSource Prank Exposes the Achilles Heel of Luxury Marketing Read More »
