No retail segment is more competitive than the mass segment, where retailers sell many of the same SKUs and must therefore compete based on differentiated consumer perceptions of value, access, convenience and customer experience. In 2016, the Target Corporation — […]
Target’s New Business Model is Still a Work in Progress Read More »
The dam has burst. It\’s now evident that there\’s no stopping the proliferation of curbside pickup points being rolled out by food retailers. The most compelling indication of that came a short time ago when Wegmans supermarkets, at last, gave
Pickup Proliferation Read More »
Eddie \”abracadabra\” Lampert is like a dog with a rag in its mouth playing tug-a-war with its master. He just won\’t let go. When he acquired Sears and Kmart in the early 2000s, he was publicly trumpeting that he was
One More Rabbit Out of One More Hat Read More »
Shoptalk and South by Southwest ran consecutively this year. In spending time at both, certain correlations stood out. The implementation of artificial intelligence in retail was examined in detail at Shoptalk, whereas its role in our overall economic activity and
How Artificial Intelligence is Changing Retail, Culture, and Everything Read More »
Do you remember the term \”information superhighway?\” In the early to late 1990s it was the go-to expression used by every journalist, techno-geek and politician to explain the speed at which data was transmitted over the web. However, the high-speed
Speeding Up on the Information Superhighway Read More »
You\’re not in Kansas anymore. When you walk in the front door of Planet 13 just off the Las Vegas Strip you are in both a new era for American retailing and a state-of-the art store that rivals anything being
Retailing Goes to Pot Read More »
The Store of the Future Should Never Be About Buzzwords Take, for example, this introduction to a piece I came across regarding the future of store design in one of my favorite daily retail roundups, Retail Dive: What does experiential
The Store of The Future Is Like Pornography. You’ll Know It When You See It. Read More »
Recent headlines: Gucci and Prada Aim for Outrageousness, Instead They Get Outrage (CBS Moneywatch) Gucci Apologizes and Removes Sweater Following \’Blackface\’ Backlash (NPR) Spike Lee, T.I. Boycott Gucci, Prada over \”Blackface\” Fashion (NBC) One credible explanation for the recent spate
Gucci Gets It Wrong Read More »
Retail has never seen an event quite like Shoptalk. If you\’re responsible for innovation and transformation in your organization and you weren\’t part of the community of almost 8,500 strong at Shoptalk last week, you were conspicuous by your absence.
Shoptalk Leads the Retail Industry and Unleashes the Radicals Read More »
The 28-acre mixed-use Manhattan real estate development will open nearly one million square feet of retail space on March 15. With 18 million square feet of residential and commercial development, five office towers including a 1,100-foot tall skyscraper with the
A New Miracle on 34th Street? Read More »
