Articles on
Operations
A Note to Doug McMillon, CEO of Walmart, From Robin Lewis
Robin Lewis
June 26, 2017
Dear Doug: While unknown sources say that Walmart is not interested in making a bid for Whole Foods, I’m sending this note anyway, hoping you ...
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Why the Consumer Is so Frustrated with Retail Today
Bob Stec
June 21, 2017
Much has been written about the decline and the forecasted death of retail brick and mortar in this country. Additionally, a lot of time and ...
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Did Amazon Grab a Poisoned Chalice?
David Merrefield
June 20, 2017
No one has ever accused Amazon of being risk averse. In yet another surprising and bold move that emerged late last week, Amazon proposed a ...
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Lauder’s New Math
Dana Wood
June 19, 2017
Even by its own blistering-pace standards, it was a busy week of goings and comings at The Estée Lauder Companies. In announcements timed mere days ...
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The Nordstroms See the Future and Want to Own It
Robin Lewis
June 13, 2017
My good friend Mike Gould, former Bloomingdale’s CEO, often reminds me of a statement I made several years ago that he keeps using as an ...
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It’s Fiesta!
Paco Underhill
June 12, 2017
Fort Worth is Texas’s best-kept secret. In the shadow of Dallas, its more prominent neighbor, it sits quietly with an elegant downtown containing good retail, ...
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The Transformation Trap
Mark Cohen
June 7, 2017
Ever-emerging new technologies and new financial realities, constantly changing consumer preferences and ruthless competitive challenges make effective transformational leadership a retailing management imperative. While maintenance ...
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Tuning Up Diversity
Len Lewis
June 6, 2017
Many of you may remember Rodgers and Hammerstein’s iconic 1949 musical South Pacific and a song that rings as true today as it did nearly ...
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