Articles on
Operations
Grocerants
David Merrefield
December 25, 2017
We live in an era of chaos. Government-by-chaos isn’t working out too well, and retailing in the era of chaotic disruptors is facing big risks ...
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The Rewards of Loyalty
Len Lewis
December 19, 2017
I remember evenings hunched over the kitchen table with my mother pasting S&H Green Stamps into a passport sized book, ignoring the sickly sweet taste ...
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Who’s Your Successor?
Bob Nahas
December 18, 2017
Full disclosure: it is easier to write about succession planning than to execute on it. Recently two fashion industry firms made headlines with the announcement ...
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Over the River and Through the Woods…to Black Friday We Go
Robin Lewis
November 20, 2017
The sleighs are ready and waiting for a Black Friday kickoff. But hold on a second! This is old world thinking. A retail expert, who ...
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The Children’s Place – A Case Study For Winning
Robin Lewis
September 27, 2017
There’s such a dark cloud of bad news for most general merchandise and apparel retailers today that when I examined how The Children’s Place rose ...
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Toy Story…the Sequel
Warren Shoulberg
September 13, 2017
The game isn’t quite over…but the fun has certainly stopped. As Toys”R”Us slogs through what looks like a fling with bankruptcy, it once again points ...
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Transforming Retail to (R)Tech
Adam Siegel
September 3, 2017
Over the centuries, retail has blossomed into an industry that supports millions of store employees, tens of millions of people in ancillary industries, and hundreds ...
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Amazon and the Parking Problem
Paco Underhill
August 28, 2017
Driving from the Jacksonville, Florida airport into downtown, you pass by one of Amazon’s new distribution centers: a mammoth building of more than a million ...
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