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Crime and Punishment Retail Style

[threecol_two]There’s an old saying that “the more things change the more they remain the same.” Retailing’s been through seismic changes in recent years. Unfortunately, what ...
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The Fall of the Berlin Wall, Redux

The world of information gathering and what we do with the data is in turmoil. This article is my attempt to provide context to this ...
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Radical Thinking

We are living in a shake-up moment of opportunity. Those stores, malls and brands surviving the ultimate shakeout will transform their models, driven by dynamics ...
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WOW!! First Kohl’s, Now Target?

When I heard the buzz last week that Target and Kroger are talking to each other about merging, I said to myself, wow, this platform-sharing ...
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The Personal Touch Replaces Product

Back at the founding of American retail, led by 19th and early 20th century visionaries like John Wanamaker, Rowland Hussey Macy, Marshall Field, Richard Warren ...
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Toys’R’Was

At the risk of rolling out all the easy clichés – the game is over, playtime is done, Toy Story: The Final Chapter – the ...
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Target’s Powerful Acceleration Stage

Back in August of 2016 when CEO Brian Cornell was beginning to frame his strategy for Target’s turnaround and accelerated growth, I wrote that he ...
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“Retail Store” – A Mental Barrier to Radical Behavior

Now more than ever, radical behavior is what traditional retailers need. I was fortunate last week to have met with the incoming CEO of Kohl’s, ...
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