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Amazon’s Trojan Horse

Could Jeff Bezos have a new strategy for his physical retailing plans: rent rather than own? Jeff Bezos may be outsmarting the rest of the ...
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On The Firing Line

How many of you out there have been fired during the course of your career? How many of you have fired others? Having sat on ...
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Recipe for Subscription Marketing Success

Ever since the success of Dollar Shave Club, which sold to Unilever for $1 billion, the subscription marketing model is viewed as the path to ...
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Retail in Turmoil

I had a great conversation this week on a podcast with my friend and co-author, Michael Dart, who is also a partner at AT Kearney. ...
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Success Eludes Lidl

What happens when an abundance of ambition meets empty execution? The result might be called “Lidl.” The truth is that Lidl, the discount grocer from ...
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Crime and Punishment Retail Style

[threecol_two]There’s an old saying that “the more things change the more they remain the same.” Retailing’s been through seismic changes in recent years. Unfortunately, what ...
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The Fall of the Berlin Wall, Redux

The world of information gathering and what we do with the data is in turmoil. This article is my attempt to provide context to this ...
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Radical Thinking

We are living in a shake-up moment of opportunity. Those stores, malls and brands surviving the ultimate shakeout will transform their models, driven by dynamics ...
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