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“Retail Store” – A Mental Barrier to Radical Behavior

Now more than ever, radical behavior is what traditional retailers need. I was fortunate last week to have met with the incoming CEO of Kohl’s, ...
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Amazon’s Luxury Beauty Play: Are They In It To Win It?

In an “if a tree falls in the forest” way, is an announcement of a business alliance between two companies really an announcement if neither ...
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Retailings Game Show Pricing

Warren Buffet always said, “Price is what you pay. Value is what you get.” That may be true in the rarified atmosphere of mergers, acquisitions ...
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Walmart’s “Last Ten Miles” – Quicker and Cheaper Than Amazon

Amazon has been struggling to decrease the cost and increase the speed of the pesky “last mile,” as it defines the last leg of delivery ...
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The Amazon Squeeze: You Choking Yet?

One painful moment will tell us when Amazon has devoured the world. As they continue to squeeze all the growth oxygen out of everybody’s lungs, ...
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Crate Expectations

It was the best of locations. It was the worst of decisions. With apologies to a Dickens mash-up. the news that Crate & Barrel is ...
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Product Management, Not Product

Mickey Drexler, the former CEO of the Gap and J. Crew, and the man once dubbed the “Merchant Prince,” and frankly one of my iconic ...
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I’m as Mad as Hell

Those of us who were around in 1976 may remember the movie Network, starring Peter Finch. There is a memorable scene in the movie in ...
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