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Target’s New Business Model is Still a Work in Progress

No retail segment is more competitive than the mass segment, where retailers sell many of the same SKUs and must therefore compete based on differentiated ...
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Pickup Proliferation

The dam has burst. It\’s now evident that there\’s no stopping the proliferation of curbside pickup points being rolled out by food retailers. The most ...
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Amazon’s New Supermarket Chain

The first preview emerged a few weeks ago when Amazon acknowledged that the Whole Foods \”365\” format would no longer exist. Later, it was further ...
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Waste Not, Not Wasting Time

I think the time is right to declare a national emergency. This isn\’t about some perceived or imagined threat at the Southern border, North of ...
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Happy Chinese New Year!

To most Americans, the Chinese New Year (this year it takes place on Feb. 5) is all about dancing dragons, fireworks and, for 2019, the ...
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All the World’s a Stage – Or Is It?

Imagine owning Carnegie Hall and not ensuring that each performance was so special and so distinctive it would be considered ovation-worthy by your audience. Now ...
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Amazon Go Is Today’s Automat

How about getting lunch from a vending machine? Strangely enough, maybe yes. The seemingly antiquated technology behind enterprises such as the Automat are taking on ...
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Solving the Returns Nightmare

Think about it — retailers have made it easier than ever for us to spend money on anything, anywhere, anytime. I can buy something on ...
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