Articles on
Operations
Malls Wedded Department Stores: Now a Collapsing 64-Year Marriage
Robin Lewis
August 26, 2020
The wedding took place in 1956 in Edina, Minnesota with the opening of Southdale Center, the first enclosed mall in the U.S. Its beloved anchor ...
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Chip & Joanna Gaines Build Out Magnolia
Warren Shoulberg
August 23, 2020
Not too long ago if you were to tell anybody that the center of the American home furnishings design world was in Waco, Texas they ...
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Covid’s Accelerant on the Future of Retail
Robin Lewis
August 19, 2020
Everyone is looking for a silver bullet. I\’ve argued forever that understanding the data leads us in the right direction for running a business that ...
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At Home Finds Itself the Right Store at the Right Time
Warren Shoulberg
August 17, 2020
If you\’re looking for a story about yet another retailer devastated by the Covid pandemic, barely surviving and on the brink of insolvency…this isn\’t it. ...
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Subscription Models: Another Post Pandemic Winner
Robin Lewis
August 12, 2020
In 2016 I wrote an article titled, Personalization The Next and Biggest Thing. The opening lines were \”Bring it to me, just for me, new, ...
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What DTC Home Brands Need to Do Differently
Jasmine Glasheen
August 11, 2020
It sounded like the perfect retail model. Brandless was the brand that wasn’t a brand with a direct-to-consumer, product-centric sales strategy. For the first two ...
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Which Retailers Alienated Consumers During Covid Shutdowns?
Jasmine Glasheen
August 2, 2020
Oh, yes. It’s callout time. Deloitte spoke to “The Great Retail Bifurcation” well before the Covid crisis. But, since Covid spread to the Western world, ...
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Masks: A Flashpoint
Rebecca Fitts
July 27, 2020
The confusion, debate and politics surrounding wearing a mask or face covering rages on and retailers are front and center as the United States grapples ...
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