Articles on
Operations
Black Friday is Dead
Ricardo Belmar
December 28, 2020
Long in a state of decline, 2020 provided the final nail in the coffin to kill off Black Friday as we have known it. While ...
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The Mattress Business Gets Woke
Warren Shoulberg
December 27, 2020
Ever since they put that pea under the princess\’s mattress a long, long time ago the bedding business has been pretty sleepy… and yes, the ...
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An Evolutionary Reinvention of Retail
Paco Underhill
December 21, 2020
PrePan…Pan…Not-Yet-PostPan. What does the world of retail look like now? What did we learn? What did we let go of …and what changed us? Here\’s ...
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Why Nordstrom Needs to Go Home
Warren Shoulberg
December 14, 2020
You know the expression \”Go Big…or Go Home?\” Well, for Nordstrom, it\’s more like \”Go Home…and Go Big.\” As the upscale department store faces the ...
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Specialty Retail’s Reformation
Ken Hewes
December 13, 2020
Being declared nonessential during the Covid-19 pandemic lockdowns perfectly captures the literal truth about mall-based specialty retail. In fact, specialty stores only exist in the ...
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Will LVMH Recreate an Identity for Tiffany?
Anthony DeMarco
December 8, 2020
At some point in the last decade, the great American luxury retailer Tiffany & Co. lost its identity. Its many attempts to redefine its brand ...
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A Smaller Nordstrom Footprint
Adam Levine-Weinberg
December 2, 2020
Retail analysts and executives have long known that the U.S. is \”overstored,\” with far more retail space per capita than other countries. More specifically, one ...
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Grey Is the New Black
Shelley E. Kohan
November 26, 2020
An increasing number of major brick-and-mortar retailers-led by Walmart, Target, Best Buy, and The Home Depot-will not open their doors on Thanksgiving, giving employees the ...
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