Articles on
Operations
Drugs, Wellbeing and Finance
Paco Underhill
March 15, 2021
Last month the broader retail world applauded two of the nation\’s largest drugstore chains when they moved women into senior management roles. The gender divide ...
Read More →
Malls Are Transforming into…Corporate Centers?
Eric Hertz
March 3, 2021
It\’s been just over five years since the International Council of Shopping Centers published \”Envision 2020\” – a landmark study (full disclosure: I directed the ...
Read More →
A Tale of Two Generations
Jasmine Glasheen
March 1, 2021
The young versus their older counterparts is a tale as old as time. But the balance is changing with a Boomer generation practicing wellness and ...
Read More →
The Point of No Return
Shelley E. Kohan
February 24, 2021
The cost of returns is estimated at $550 billion for 2020 and the number of online returns has more than doubled. In 2020, the pandemic ...
Read More →
Retail’s Next Chapter
Anthony DeMarco
February 22, 2021
Macy\’s recent announcement that it is closing more than 40 stores as part of a three-year plan to shutter approximately 125 stores wasn\’t unexpected but ...
Read More →
Pets ’R’ Us
Warren Shoulberg
February 17, 2021
In 2020 Americans spent money on Kraft Macaroni & Cheese, redecorating their homes and ordering take-out. And oh, we also spent a lot of our ...
Read More →
Small Brands Give Retailers’ Assortments a Big Edge
Karthik Bettadapura
February 16, 2021
As the Covid-19 pandemic sparked dramatic shifts in demand, it also jolted retailers into responding rapidly to what consumers want. Now retailers are rethinking what ...
Read More →
Super Bowl LV
Jane Singer
February 15, 2021
We all know that 2020 was a difficult and historic year. When last year\’s Super Bowl aired on February 3, 2019 the first coronavirus death ...
Read More →







