Articles on
Operations
Walmart’s $350 Billion Impossible Dream
Do the math: Walmart says that over the next decade it wants to move $350 billion of its merchandise buying activity to American-made products. Easier ...
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Is Amazon Awesome…Apocalyptic…or Disruption 2.0?
Amazon as awesome or apocalyptic is a trick question. The answer requires a distinction of Amazon being awesome or apocalyptic to whom and why. If ...
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Fulfillment: Retail’s New Loyalty Factor
Covid has forced many retailers to make dramatic shifts toward digital transformation of their business models. Many have successfully pivoted to offer services including BOPIS, ...
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What Home Buyers Want Now: 10 Post-Pandemic Priorities
The residential real estate market has been a bright spot during the pandemic-driven economic downturn that began early last year. There were initial fears that ...
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Drugs, Wellbeing and Finance
Last month the broader retail world applauded two of the nation\’s largest drugstore chains when they moved women into senior management roles. The gender divide ...
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Malls Are Transforming into…Corporate Centers?
It\’s been just over five years since the International Council of Shopping Centers published \”Envision 2020\” – a landmark study (full disclosure: I directed the ...
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A Tale of Two Generations
The young versus their older counterparts is a tale as old as time. But the balance is changing with a Boomer generation practicing wellness and ...
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The Point of No Return
The cost of returns is estimated at $550 billion for 2020 and the number of online returns has more than doubled. In 2020, the pandemic ...
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