Articles on
Operations
Malls Are Transforming into…Corporate Centers?
Eric Hertz
March 3, 2021
It\’s been just over five years since the International Council of Shopping Centers published \”Envision 2020\” – a landmark study (full disclosure: I directed the ...
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A Tale of Two Generations
Jasmine Glasheen
March 1, 2021
The young versus their older counterparts is a tale as old as time. But the balance is changing with a Boomer generation practicing wellness and ...
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The Point of No Return
Shelley E. Kohan
February 24, 2021
The cost of returns is estimated at $550 billion for 2020 and the number of online returns has more than doubled. In 2020, the pandemic ...
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Retail’s Next Chapter
Anthony DeMarco
February 22, 2021
Macy\’s recent announcement that it is closing more than 40 stores as part of a three-year plan to shutter approximately 125 stores wasn\’t unexpected but ...
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Pets ’R’ Us
Warren Shoulberg
February 17, 2021
In 2020 Americans spent money on Kraft Macaroni & Cheese, redecorating their homes and ordering take-out. And oh, we also spent a lot of our ...
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Small Brands Give Retailers’ Assortments a Big Edge
Karthik Bettadapura
February 16, 2021
As the Covid-19 pandemic sparked dramatic shifts in demand, it also jolted retailers into responding rapidly to what consumers want. Now retailers are rethinking what ...
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Super Bowl LV
Jane Singer
February 15, 2021
We all know that 2020 was a difficult and historic year. When last year\’s Super Bowl aired on February 3, 2019 the first coronavirus death ...
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Reimagining the 21st Century Mall
Kevin Roche and Peter J. Kindel
February 14, 2021
A brief history: In 1950, architect and developer Victor Gruen envisioned the first enclosed shopping mall in the United States, the Southdale Center in Edina ...
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