Articles on
Operations
The Sustainability Tsunami
As a lifelong trend watcher and forecaster, I have often witnessed the influence of “trend convergence” when specific events and circumstances combine to create major ...
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It is 2022, Is the Supply Chain Fixed Yet?
Retailers and consumers alike have made supply chain a household conversation. With favorite brands missing from the shelves and out of stock messages showering the ...
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The Supply Chain Remains Broken in ‘22
Predictions about the end of worldwide pandemic conditions – and their impact on global supply chain logistics – have been ridiculously wrong. Every time “the ...
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No Clothes in the Resale Closet
I went to a local thrift store yesterday and noticed a phenomenon that can be seen across resale stores worldwide. Complete shelving fixtures were empty. ...
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Unified Commerce = Managing the Customer Experience
Like many retail phrases and terms, unified commerce has been lumped in with multi-channel and omnichannel simply as a means of selling across platforms and ...
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The Evolution of Shrink
Shrink is trending up. News reports from cities across the country document what loss prevention specialists are calling a huge increase in “organized theft.” Walgreens ...
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Help Wanted
In advance of the holiday season, the National Retail Federation (NRF) reported retailers will hire between 500,000 and 665,000 seasonal workers in November and December. ...
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BJ\’s: A Radical Embraces the Future
The 2021 Retail Radicals winners represent different sectors of the retail industry and based on their strategic initiatives and innovations, these companies have outpaced the ...
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