Articles on

Management

Cutting Out the Middleman

Through Online-Only, House Parties and Peer-to-Peer Platforms, Forward-Thinking Beauty Brands Are Skipping Traditional Retail Altogether In my neck of the woods – the Gulf Coast ...
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The Future of Luxury

A Conversation with Karen Katz, CEO, Neiman Marcus Please note: We interviewed Karen as part of the Retail@250 series, several months before Neiman Marcus announced ...
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Angela Ahrendts’ Apple is No “Store” – It’s a Community

Selling stuff in an Apple store is nowhere to be found in Angela Ahrendts’ vision for Apple’s retail business, which she is in charge of ...
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Building a Disruptive Brand in the Digital Age

A Conversation with Jeremy Liew, partner, Lightspeed Venture Partners Every retailer has heard that there are a million startups coming for its business and its ...
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TOBE Says We’re On Shaky Ground

Across industries, backbone systems are showing heavy signs of wear and tear. TOBE fears that the remedy may be more rebuild than renovate. Easier said ...
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Big Data Empowering Small Decisions

A Conversation with Michelle Lam, CEO, True&Co. Perhaps the most talked-about concept in modern retailing is big data. Every brand is enchanted with the idea ...
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The Future of Department Stores

A Conversation with Jeff Gennette, CEO of Macy’s Jeff Gennette was named CEO of Macy’s Inc. in 2017. He began his retail career in 1983, ...
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The Credibility Crisis

In a world of “fake news,” “alt facts,” “crooked media” and terrible Tweets, consumers are asking the biggest question since “who shot JR?”— namely, who ...
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