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Management

Un-Amazonable Retail Concepts, For Now!

For too long, consumers have had too few fashion shopping choices. Department stores morphed from emporiums of the latest designs to vast undifferentiated caverns of ...
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The Rise and Fall of Toys “R” Us

The Toys “R” Us bankruptcy is another reminder that retail is in a constant state of disruption, which is why only those retailers that relentlessly ...
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Debunking the Millennial Brand Preference Myth

Millennial shopping habits differ greatly from those of prior generations. But their apparel brand preferences? Not as much as one might think. After arriving home ...
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A Fresh, New Look at “The Nordstrom Way”

Readers of The Robin Report know that I have admired Nordstrom—both the company and the family—for how they run their business through good, old-fashioned retail ...
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Brewdog A New Age Company With a New Age Way to Grow a Global Business

Scotland-based BrewDog brewery is a different kind of company that has a very different way of doing things. The genius is in the beer. If ...
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Micro-Influencers: Can the Beauty Industry’s Obsession du Jour Actually Deliver Any Meaningful, Measurable ROI?

Dear Reader, can we be frank with each other and just admit that the only reviews that are 100-percent legit are those by individuals who ...
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Nordstrom Local: A Triple-Header: Personalization, Experience, BOPUS

The opening of Nordstrom Local in West Hollywood, California, on October 3, is a visionary move, responding to the demanding consumer youth culture. Boldly innovative ...
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What Goes Around, Comes Around – Even from a Long Way Off

The 18th century was the beginning of the consumer revolution, where “shopping went from being primarily a matter of obtaining the necessities of life, to ...
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