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Management

The New Drug Cartel

When I was 12 years old I got my first job working at the corner drug store, stocking shelves and making deliveries. After a few ...
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Field Report from the Frontiers of Shopping

The airport in Doha, Qatar is packed at midnight. The arrivals hall has a huge yellow teddy bear in the center. Duty free stores are ...
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Which Retailers Get Passing Grades in The Back-to Campus Business?

Most retailers have fully embraced the short season of offering home merchandise to kids heading back to college. However, it’s an educational process. If you ...
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Innovation for the Risk-Averse Retail Radical

Micro-Risks The Lean Startup approach, based on the book by Eric Ries, is about starting small and testing until your ideas are fully baked. The ...
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One-on-One with Charlie Cole, Global Chief Ecommerce Officer at Samsonite

Samsonite is the world’s largest luggage company founded in 1910, and generating approximately $4 billion in sales with its Samsonite, American Tourister, eBags, Hartman, High ...
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Demos Are Destiny

While most retailers focus on the next quarterly balance sheet, it pays to also be alert to longer-term consumer trends. And one of the best ...
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Nordstrom: A Paragon of Virtue Gone Astray?

Like many in the retail industry, to say nothing of millions of customers, I have always been a big fan of Nordstrom. I’m afraid I ...
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The Future of Women’s Specialty Apparel

Women joining the workforce in huge numbers was a cultural game changer and fueled growth in women’s apparel brands in the 1980s through the early ...
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