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Management

Forever 21: Third Try in China, Charmed or Strikeout?

On October 9, 2019, I wrote Forever 21: Cut Your Losses and Die Happily and predicted Forever 21’s demise, and why.  And predictably, they slipped ...
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Saks\’ Bold Move

When news broke recently that HBC was splitting Saks Fifth Avenue into two, spinning off its ecommerce business from its brick-and-mortar stores, speculation swirled about ...
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CSR in the Age of Transparency

I read great reviews of the film The Summer of Soul, a documentary directed by Questlove, known to many as the bandleader of The Roots, ...
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Is Retail a Career?

As a four trillion dollar slice of the economy, retail is one of the largest employment sectors in the U.S. Prior to the pandemic, it ...
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Small Businesses at Risk

An informal survey of fashion, retail, communications, and innovation gurus suggests to me that if leaders genuinely want the economy to roar back and remain ...
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Good Corporate Governance Is Key in Today’s Callout Culture

Recently we were asked by a colleague about the goals of corporate compliance and governance in today’s corporations, both large and small. Corporate compliance is ...
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Shoppers Activate Tribalism

Tribalism runs deep. Affinity behavior has been with us throughout history but with an assist from social media, we have achieved a new level of ...
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Macy’s Beyond the Numbers

Wow Macy’s…at least for now. Q1 results surprised and exceeded Wall Street’s expectations. Furthermore, as CEO Jeff Gennette boldly stated about Macy’s Q1 financial results, ...
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