Articles on
Experience
A Socio-Anthro Take on the State of Shopping
Paco Underhill
September 29, 2015
My favorite 14-year-old girl, like so many in her generation, is lost without her phone. In spite of school, sports, eating and sleeping, she spends ...
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The “F” Word
Warren Shoulberg
September 21, 2015
I have seen sheets—high-thread-count, perfectly percale, cotton as soft as a baby’s bottom—made…and it’s not a pretty sight. Can you say formaldehyde? While all kinds ...
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2015 Luxury Disruption Chaos & Hope
Marie Driscoll
September 9, 2015
Changing Pillars of Luxe The luxury industry is steeped in heritage that is paramount to brand positioning, so it’s no surprise that it lacks the ...
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U.S. Un-Opened: Why is Beauty So Low-Profile at the Biggest Global Tennis Event of the Year?
Dana Wood
September 8, 2015
It isn’t Arthur Ashe Stadium, but as far as all-eyes-on-you public venues go, New York City’s heavily trafficked Bryant Park is pretty up there. So ...
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Kraft, Campbell Soup, Nestle…and More
Robin Lewis
August 19, 2015
All Facing Enormous Headwinds The newly formed Kraft Heinz food giant’s announcement to slash 2500 jobs is a harbinger of much worse headwinds facing all ...
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Why L Brands CEO Les Wexner Needs to Spend a Day in London
Judith Russell
August 18, 2015
Victoria’s Secret, the $7 billion brand known for its sexy lingerie, scantily dressed models and world-famous intimate apparel runway show, is opening more than a ...
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Lifestyles From the Rich and Famous
Warren Shoulberg
August 5, 2015
Ah, Robin Leach, you won’t believe what they’re doing now. Back in the heyday of your incredibly ridiculous – and every bit as addictive – ...
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At Your Service: Two Case Studies
Marie Driscoll
July 20, 2015
In the developed world, retailing remains under siege. As we know, a steady flow of new Internet competitors vie for consumer dollars, frequently undercutting prices ...
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