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Why the Consumer Is so Frustrated with Retail Today

Much has been written about the decline and the forecasted death of retail brick and mortar in this country. Additionally, a lot of time and ...
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Did Amazon Grab a Poisoned Chalice?

No one has ever accused Amazon of being risk averse. In yet another surprising and bold move that emerged late last week, Amazon proposed a ...
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Lauder’s New Math

Even by its own blistering-pace standards, it was a busy week of goings and comings at The Estée Lauder Companies. In announcements timed mere days ...
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The Nordstroms See the Future and Want to Own It

My good friend Mike Gould, former Bloomingdale’s CEO, often reminds me of a statement I made several years ago that he keeps using as an ...
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It’s Fiesta!

Fort Worth is Texas’s best-kept secret. In the shadow of Dallas, its more prominent neighbor, it sits quietly with an elegant downtown containing good retail, ...
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The Transformation Trap

Ever-emerging new technologies and new financial realities, constantly changing consumer preferences and ruthless competitive challenges make effective transformational leadership a retailing management imperative. While maintenance ...
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Tuning Up Diversity

Many of you may remember Rodgers and Hammerstein’s iconic 1949 musical South Pacific and a song that rings as true today as it did nearly ...
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The Future Face of Shopping Centers

I do not believe for one minute that the mall is dead. Yes, the 75-year-old concept of a “big box with lots of smaller boxes ...
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