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Happy Chinese New Year!

To most Americans, the Chinese New Year (this year it takes place on Feb. 5) is all about dancing dragons, fireworks and, for 2019, the ...
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All the World’s a Stage – Or Is It?

Imagine owning Carnegie Hall and not ensuring that each performance was so special and so distinctive it would be considered ovation-worthy by your audience. Now ...
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Amazon Go Is Today’s Automat

How about getting lunch from a vending machine? Strangely enough, maybe yes. The seemingly antiquated technology behind enterprises such as the Automat are taking on ...
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Solving the Returns Nightmare

Think about it — retailers have made it easier than ever for us to spend money on anything, anywhere, anytime. I can buy something on ...
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Is Walmart Losing Touch with America?

Nowhere was the confusion more confusing this year than in the case of Walmart. Every week Walmart appeared to be doing its damnedest to stay ...
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Macy’s: Charade on 34th Street? (Part 2)

Note: This is the second of a two-part series. The article is strictly the opinion of the author and not necessarily the viewpoint of The ...
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Amazon as The Largest Pop-Up in Distribution’s Third Wave

In the July 2004 edition of The Robin Report I wrote a prophetic article titled, Pop-Ups: Not Just Ads — Do the Poppers Get It? ...
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First, The Bad News. Then 2019: Tough, Tougher or Toughest

The state of our economy is currently a paradox of \”good\” and \”iffy\” as we enter 2019. Low unemployment and slightly rising wages do not ...
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