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What DTC Home Brands Need to Do Differently

It sounded like the perfect retail model. Brandless was the brand that wasn’t a brand with a direct-to-consumer, product-centric sales strategy. For the first two ...
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Which Retailers Alienated Consumers During Covid Shutdowns?

Oh, yes. It’s callout time. Deloitte spoke to “The Great Retail Bifurcation” well before the Covid crisis. But, since Covid spread to the Western world, ...
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Masks: A Flashpoint

The confusion, debate and politics surrounding wearing a mask or face covering rages on and retailers are front and center as the United States grapples ...
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Why ‘Made in USA’ Could Really Become More of a Reality

When COVID-19 ground everyday life to a halt, the impact on the retail industry was immediate and severe. The fashion industry, which offers anywhere from ...
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Signals of a New Normal

The Robin Report recently conducted a survey among readers to check the retail industry’s pulse regarding how their business is being affected by the three ...
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Measuring the New Normal: Retail’s KPI Challenge

The media has been busy proclaiming the coming death of both the store and experiential retailing in a voice that has grown progressively louder over ...
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Retail Is Sick: It’s Time for Wellness

I recently participated in a retail webinar on wellness. My main message was that retailers limit themselves if they think of wellness just in terms ...
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Only RFID Can Solve Specialty Apparel’s Inventory Visibility Problem

Even before the dreadful coronavirus pandemic, most specialty apparel retailers were already playing a dangerous game. They continued to operate their online and brick-and-mortar businesses ...
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