Covid-19 accelerated omnichannel shopping trends, such as BOPIS (buy-online-pickup-in-store) and BORIS (buy-online-return-in-store). Now retailers need to have a deep understanding of those consumer omnichannel purchase ...

There are so many conflicting messages about retail sustainability that it’s hard to know what’s real. This is by design. Some messages encourage customers to ...

Returns are a necessary component of the consumer journey. But returns don’t have to be harmful to the retailer, especially if they can be used ...

As the metaverse continues to evolve as a relevant ecosystem for consumers and creators, understanding the importance of protecting valuable intellectual property is critical. In ...

Attention Liam, Noah, and Oliver. And Olivia, Emma, and Charlotte. It’s going to be some year for the baby and toy business as you are ...

Any professional observer of retail trends and every shopper in the U.S. would tell you that retailing, and retailers changed dramatically during the pandemic. But ...

Although companies have been talking about sustainability and the circular economy for years, and retailers have been trying to make the production process more sustainable, ...

The urban legend in the retailing business is that the precious space surrounding checkout lanes and around cash registers represent the most productive sales-per-square-inch territory ...