Articles on
Operations
Retail’s Growing Channel…Recommerce
Shelley E. Kohan
May 16, 2022
Although companies have been talking about sustainability and the circular economy for years, and retailers have been trying to make the production process more sustainable, ...
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The New Asian Invasion: How Miniso and Daiso Are Reinventing the Dollar Store Concept
Warren Shoulberg
May 8, 2022
The urban legend in the retailing business is that the precious space surrounding checkout lanes and around cash registers represent the most productive sales-per-square-inch territory ...
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As Amazon Closes Bookstores, B&N Bounces Back: A Sweet Irony
Robin Lewis
April 27, 2022
What did I tell you a couple of weeks ago? I’ll remind you. I said the reason Amazon was closing most of their physical retail ...
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Measuring Offline Traffic is Critical to Retail Success
Shira Petrack
April 26, 2022
In the dynamic world of retail, regularly quantifying and characterizing traffic – online and offline – is key to tracking performance. While most retailers understand ...
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The “Re” in Retailing Now Stands for Repurposing
Warren Shoulberg
April 18, 2022
Retailers have been remerchandising their stores almost since the invention of the SKU. But reinvention to take them beyond just places where shoppers buy things ...
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Macy’s Solid Plan…on Agile Footing
Robin Lewis
April 13, 2022
At last week’s JP Morgan Chase Annual Retail Roundup, Macy’s CFO Adrian Mitchell laid out a very clear-eyed path forward, recognizing the obstacles and issues. ...
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Discounting, Sustainability, and the Grey Economy: A Reconciliation
Jasmine Glasheen
April 12, 2022
How do we reconcile consumers’ sustainability obsession with booming off-price sales? Recent data from Meta show that consumers are 1.3 times more likely to purchase ...
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Old Anti-Union Tactics Will Not Work with Today’s Workforce
Shelley E. Kohan
April 10, 2022
Amazon workers’ recent warehouse unionization win Is one small step for workers and one giant leap for labor unions. Christian Smalls, a former Amazon employee ...
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