Articles on
Management
Omnichannel\’s Death…Not So Fast!
Chris Walton
December 11, 2017
Mark Twain once remarked, “the reports of my death are greatly exaggerated.” If the word “omnichannel” had a voice, it would say the same thing. ...
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The Amazon “Flywheel” Powers into the Holidays and Beyond
Robin Lewis
November 29, 2017
I hate to lead any article about Amazon with “the numbers,” because they suck all of the oxygen out of the room, to use a ...
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Enlightened Leadership
James M. Damian
November 27, 2017
Here we are at the end of 2017 still talking about diversity, gender parity, equitable compensation and developing an integrated workforce that reflects our customers. ...
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How Timberland Imagined a New Shopping Experience: Its Tree Lab Concept Store
Pam Danziger
November 21, 2017
Timberland, the New England-based outdoor lifestyle brand, has left big footprints in fashion trends across the globe. Famous for its iconic yellow boot, designed by ...
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Amazonification
Len Lewis
November 14, 2017
Welcome to the Amazonification of the global economy! Or, if you’re competitor—World War A. At this point, retailers are on Amazon overload, having wrung their ...
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The RealReal: High-End Disruptor or Gateway Drug to Luxury?
Judith Russell
November 12, 2017
On a recent Friday, Dr. Stephanie Crandall took the morning off to hold an important meeting at her spacious Westchester County, New York home. The ...
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The New Standard for Shopping Centers
Eric Hertz
October 31, 2017
It is becoming increasingly apparent that shopping centers need to provide stimulating, energized environments to lure consumers away from their computers and Amazon Prime accounts. ...
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“Irrational” Startups Disrupt the Landscape
Gwen Morrison
October 30, 2017
Shoptalk Europe was buzzing with an array of topics ranging from tech predictions of the transformative impact artificial intelligence tools will have on retail to ...
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