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Developing Markets Aren’t Just About Opportunity

While Stephen Elop was describing the culture of a Finnish telecom company he could easily have been referring to many western retail organizations today, specifically ...
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Darkness at Dawn

The closer you get to the Equator, the more dawn and dusk become switches rather than transitions. It’s dark, it’s light. I’ve learned as a ...
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The $2 Trillion American Rip-Off

There’s a growing disparity in the way some economic data have moved since the recession. On the one hand we have employment and income figures, ...
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The Harder They Fall

Consumers love celebrities and are more than willing to fork over billions of dollars for things they endorse. But do you want them to land ...
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Unintended Consequences: The Price Race to the Bottom

Conventional supermarket retailers can’t catch a break — even sometimes. Conventional operators — Kroger, Safeway and the like — face a vast array of competition ...
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Elastic Pricing: Beyond Dynamic

Hardly a day goes by without an article or discussion about “dynamic pricing.” By now, we all know that dynamic pricing refers to the ability ...
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What’s Wrong With This Employment Picture?

Last week’s employment data looked pretty rosy. The economy added 175,000 new jobs in May, according to the Bureau of Labor Statistics, more than many ...
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Caracas Lost Dreams

I noted more than a few binoculars focused this morning on the military airfield outside my Caracas hotel. It’s likely they were searching the ground ...
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