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Experience

Is Wayfair THE Way?

Hey kids, let’s start a new retail business. First off, let’s go after Amazon, the most ginormous startup in retailing history and the 800-pound gorilla ...
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Image Matters

The long-anticipated merger of two powerhouse European supermarket operators finally happened this summer. The merger of the two firms—Ahold of The Netherlands and Delhaize of ...
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Bucking the Trend

The end of the beauty-retail “starchitect” era is upon us. And nudging it out the door is Christopher Skinner, a buzzy young brand-builder who cut ...
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Irrational Fear of Amazon Go

Should supermarket executives start ripping out their hair in despair because of Amazon’s new Amazon Go food-store format in Seattle? Well, judging by some of ...
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What Retail Can Learn From Hospitality & Real Estate

In the ultra-competitive world of retail, sometimes innovation and a sustained competitive advantage can be hard to find. Especially when it comes to winning the ...
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Fit To Be Un-Tied

Menswear Inches Forward When John F Kennedy was elected president in 1960, it was an exciting time for the country. Young and handsome, with a ...
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Luxury Marketing\’s Higher Calling

From the 4Ps to the 4Es In 2013 the American  Marketing Association  changed the definition of  marketing. It went from the old 4Ps definition, which  ...
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Coach, Kors & Kate: The Handbag Wars

The North American handbag market, which achieved mid-to-high single-digit growth through most of this millennium, saw its 2015 rate cut by more than half to ...
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