An Interview With Tony Spring, CEO, Bloomingdale’s Robin Lewis: Tony, tell our readers a little bit about yourself. Where are you from? What got you interested in the retail business, and how did your career path lead you to your […]
Bloomingdale’s Next Chapter Read More »
What\’s the role of the fashion journalist today? As a veteran of the industry, that\’s something people ask me all the time. They\’re always trying to bait me to say the obvious. I might be old school, but I certainly
Now that Santa’s back home, trying to figure out how to get rid of his leftover inventory, with the new year well under way, it’s time for a reality check on what the retail landscape is going to look like
2015 A Reality Check Read More »
By Victoria Kulesza, Tiffany Lung, Kei Sato and Daniel Swanepoel At the World Retail Congress in October 2014, a panel of Millennials presented their takes on the Future of Retail. Here is an excerpt of their comments, providing a provocative
Millennials: Retail Experiences Around the World Read More »
Consumer behaviorists are mulling a new question: Will they swipe, tap, Tweet or text? Whichever they choose, consumers, particularly the much sought after Millennials, are looking for new ways to pay. We’re approaching a tipping point where mobile payment systems,
Neiman Marcus is not wasting any time as it marches into the new frontier, or the “wild west,” as many are calling it. And it’s headed right towards the intersection where technology and the Millennials connect. Neiman’s is recognizing the
Not Your Grandmother\’s Neiman\’s Read More »
Although it doesn’t happen often, one of the most momentous decisions a company’s board and top executives can make is to change the customer-facing name of the company. Sometimes, such a change can go well, for example when Macy’s changed
Price Chopper’s Name Game Read More »
If I were a Sony executive I’d be more concerned about getting punched out by Angelina Jolie for making snide email comments than offending North Korea’s fearless leader, Kim Jong-un. She looks tougher. Of course, there’s the little matter of
Dumb and Dumber — A Tale of Cyber Security Read More »
I just finished the 54-page 2014 Accenture Holiday Shopping Survey; and while I’m still in a state of ‘stat-overwhelm,’ I’m also left with a nagging thought. With our culture’s unceasing need to simplify things (abbreviation-nation syndrome), we may be losing sight of the obvious. E-commerce and the relative newbie, mobile
Enough With the “Rooming” Already Read More »
According to the Nielsen U.S. Digital Consumer Report, 65% of all American adults own a smartphone, up from 44% in 2011. This trend, the ever-increasing ability of consumers to access the Internet at their fingertips, was hailed as the death
Showrooming: A Death Knell or Hidden Opportunity? Read More »
