African Sun
My consulting practice takes me all over the world. Through my travels, I have the unique opportunity to be a student of human nature and behavior – especially when it comes to the retail marketplace. Recently I visited South Africa. […]
Nordstrom: Legend of Vince Lombardi Plays Out at Nordstrom
With Some 65,000 Quarterbacks I wrote an article in 2004 in which I compared Nordstrom with the Green Bay Packers at their peak between 1958 and 1968 under coach Vince Lombardi. Guess what? Lombardi’s spirit lives on within the Nordstrom
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Finding the Best Fit: The Modern Woman’s Solution
Me-Ality™ Market Insights from Unique Solutions Women are clearly leading the way to the future. With more and more women holding significant positions in today’s workforce, it’s no secret that professional parity continues to improve. According to a recent Pew
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Will Robots be the New “Associates?”
It’s zombie-land out there. Nobody talks anymore. They tweet and text. Nobody meets anymore. They tweet, text, email and occasionally have phone conferences. And, we don’t need the Manti Te’o hoax (“catfishing” or whatever it is), to know that tweeting,
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ShowroomEE or ShowroomOR
More on Insane Pricing \”Wars\” Once again, we’ve got even better disruptive technology tools, among what seems like a never-ending stream of them. If the almighty consumers figured they were cleverly outwitting and being disruptive to retailers by so-called “showrooming”
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ebay…From Disruptee to Disruptor
It may be a little premature to warn Amazon that there are some loudly accelerating footsteps just behind them. But, in today’s digital, wide-open world of warp-speed innovation, disruption and fierce competitive races to preemptively establish dominant positions, even front-runner
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A New Strategic Growth Opportunity
Where will retailers find their next big growth opportunity? Supply chain advantages are maturing and lifestyle marketing is no longer novel. For national retailers, beautifully merchandised stores are located in about every mall and on every street corner in the
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Are Apparel Retailers Shooting Themselves in the Footprint?
The Shift To E-Commerce May Be Too Much, Too Soon On a recent afternoon I spent 20 minutes doing errands that a year or two ago would have taken me about eight hours to do. Instead of jumping into my
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Dear Reader…
We are living in an era of enormous disruption. And, it’s happening in almost every aspect of our lives: politically, economically, socially, culturally—and across all industries. Just as the industrial revolution disrupted the world, so too is what some experts
Under Pressure
Those of us with memories of 1950’s kitchens may remember pressure cookers: a heavy metal pot with a rubber gasket that we were always told was a bomb and a really good way of killing vegetables. I have not seen