Your #1 Job: AI
You must relentlessly pursue the personalization of products, brands, services and experiences for each and every one of your customers, because you can, And must. Those who do so will be the big winners. Those who do not will be […]
Moving From Idle to Agile: Industry Leaders Speak Out
Many consumer packaged goods companies (CPG) and their retail trading partners seem to be like cars caught at a perpetual red light. They are idling—burning up resources, but not making any significant forward progress. And then there are companies, notably
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Shoptalk’s “Academy” Teaches the Future of the “Store”
By Robin Lewis What is the future of the store? First, get rid of the word “store,” which defines a physical building that stores stuff. And the stuff sits there until somebody goes to the store to buy it. For
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Apparel Subscription Services: Has Their Time Passed, or Are They Still in Their Infancy?
Buyers of online apparel subscription services, which have been likened to a virtual personal shopper, reach just over four percent of the online apparel buying population, according to NPD’s Checkout e-commerce data, which analyzes purchases at the receipt level. This
The World Is More than Flat
By Robin Lewis Thomas Friedman, Pulitzer Prize-winning author, journalist, and New York Times op-ed contributor, authored the book The World is Flat, published in 2005. In a nutshell, the thesis of the book claims that “when the world is flat,
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The Future of Brands
By Robin Lewis Old world brands, as well as their marketing models, big and small alike, across all consumer-facing businesses, are entering an era in which many of them are in danger of becoming extinct. At best, they are slowly
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Tomorrow’s M&As Will Create Markets, Not Consolidate Them
If the CVS–Aetna deal results in CVS developing a new, unified healthcare solution that begins with lowering costs through the disintermediation of pharmacy benefit managers and builds on the walk-in clinics already operating out of some Target stores to evolve
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A.T. Kearney
A.T. Kearney is a leading global management consulting firm with offices in more than 40 countries. Since 1926, we have been trusted advisors to the world’s foremost organizations. A.T. Kearney is a partner-owned firm, committed to helping clients achieve immediate
The NPD Group
The NPD Group provides market information and analytic solutions that drive better decision-making and better results. The world’s leading brands rely on us to help them get the right products in the right places for the right people. Practice areas
Goldman Sachs
Our Consumer Retail and Healthcare group serves clients across a wide range of consumer and retail industries, including apparel, drug stores, education, e-commerce, branded and processed foods, beverages, home and personal care products, restaurants, specialty and hardline retailers, department stores