The retail industry stands at a crossroads where artificial intelligence threatens to eliminate millions of jobs while simultaneously creating new opportunities—but only for those retailers smart enough to adapt. Rather than competing with AI, forward-thinking executives are discovering how to amplify human skills like negotiation, empathy, and conflict resolution in collaboration with technology.

The Federal Reserve’s policy paralysis is creating a perfect storm for retailers heading into the most critical selling season of the year. Join Shelley and economist Daniel Altman as they discuss the dangerous disconnect between Washington’s focus on Wall Street metrics and the harsh reality facing retailers on Main Street.

The retail apocalypse isn’t coming—it’s here, and survival depends on adaptation, not market dominance. Consumer behavior has fundamentally shifted beyond price sensitivity to a complex value equation encompassing convenience, curation, and experiential factors. 

Do you know how to unlock the hidden opportunities in what your customers aren’t telling you? Traditional consumer research captures what customers say they want but misses the subconscious decisions driving 85 percent of purchasing behavior.

Wholesale is evolving—brands thrive by embracing strategic partnerships over DTC myths, adapting to retail shifts and smarter merchandising.

Retailers face disruption as profits drop; bold tech and AI investments in physical stores are key to thriving in a shifting retail landscape.

“Trump Majeure” is reshaping retail, as tariffs squeeze small businesses while big players use scale to survive and consolidate the market.

Experts discuss tariff whiplash and how shifting trade policies push brands to rethink supply chains, efficiency, and sourcing strategies.