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What Makes a Millennial Spend Big?

Money isn\’t easy to come by, especially when you\’re young. Thus, it’s common for people in early adulthood to be frugal. When there’s little money ...
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Black Friday, Cyber Monday: Irrelevant and Misleading?

It’s a silly game to keep tracking Black Friday and Cyber Monday.  Just as same-store sales became a meaningless measure of performance once e-commerce took ...
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Facebook’s “Marketplace”

Inching or Sprinting To Social Commerce? Not long after Facebook was launched in 2004 as a social network, retail industry experts were bantering about whether ...
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Personalization! The Next and Biggest Thing

Bring It to Me, Just for Me, New, Now & More Often Listen to this. And, listen with great attention to what I’m about to ...
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Walmart + Jet.com Can Crush Amazon

In April 2014 I wrote, Walmart Can Crush Amazon.  I focused on all of the competitive advantages Walmart has over Amazon. and if leveraged, implementing ...
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Is Jeff Bezos the New Ron Johnson on Pricing?

In 2012, JC Penney’s new CEO, Ron Johnson, made a huge bet. With a grand strategy to fundamentally transform JC Penney’s business model, his opening ...
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Eddie (no vision) Lampert: A Century Late and an Idea Short

What’s old is new again. It’s back to the future. Mobile phones are the new stores. These and many other metaphors reflect how the technology ...
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Seasonal Line-Cycles:Going, Going…Gone

Zara’s Process Innovation Trumps Product Innovation Zara was first in envisioning what the newly emerging techno-empowered 21st-century consumer would be demanding of the fashion world. ...
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