According to the Nielsen U.S. Digital Consumer Report, 65% of all American adults own a smartphone, up from 44% in 2011. This trend, the ever-increasing ability of consumers to access the Internet at their fingertips, was hailed as the death […]
Showrooming: A Death Knell or Hidden Opportunity? Read More »
Think you are a Retail Guru? Student of the Industry? Current or former Master or Mistress of the Universe? Or have you just been around the business for at least 25 years? Well, wherever you were in 1989, were you
Are You Trapped in the Past? Read More »
Before investing in an omnichannel strategy, retailers need to understand the true value of this consumer shopping behavior and the opportunity it presents. A new MasterCard study suggests the right approach is to start with the customer. How does their
Defining the Value of Omnichannel Shopping Read More »
Not long ago, Brian Cornell was appointed Target’s CEO, becoming the retailer’s first CEO hired from the outside instead of being appointed from within the company’s hierarchy. At any company, when a long-standing practice concerning the appointment of the top-level
Target’s Big Leap of Faith Read More »
What if you could find a new retail outlet—yet another piece of the omnichannel puzzle to enhance the in-store experience? Well, how about a vending machine? Admittedly, it’s not the first avenue of growth that comes to mind in our
Rise of the Machines Read More »
For big box retailers in the home business, there is no single merchandising classification they love to hate more than small electrics. A cornerstone of the housewares business, it is – along with cookware — the workhorse of the promotional
Serves Up, One Caffeine Wave at a Time Read More »
The struggle between retail titans and industry disruptors is in the news more and more often. We are all well-versed in how companies such as Etsy and Rent the Runway, both of which were named to CNBC’s Disruptor 50 list,
Competing in the New Normal Read More »
\”Let’s face it, the fashion business does not attract the nation’s best and brightest…\” As told to me by one of the titans of retail, the ex-CEO of a major American brand. Doubts about my own personal career choice aside,
Are You a Fashion Titan or a Fashion Disrupter? Read More »
Do you ever get the ominous feeling you’re being watched or followed? Well, you are! They know what you’re doing and where you are at any given time; what you eat; the car you drive; ailments you have and whether
Stalking the Cyberazzi Read More »
Our visual language continues to evolve faster than our spoken or written word. That evolution sits at the confluence of disruptive everything; from the viability of broadcast media to the science of visual merchandising. It also circumscribes a generational shift
Touch Screens: Innovation or Distraction? Read More »
