> Recent Articles
Musings on the Future of Retailing
The day will soon come for mass merchants where checkout counters will be eliminated. Once RFID is fully implemented, the customer will be able to push the shopping cart through an RFID reader station, which will … [Read More...]
Community Retail at Scale
It’s Not Just Good, It’s Good For Business No one can argue with the benefits of scale when it comes to retail. Large-scale retailers provide deeper assortments at lower prices than their ma-and-pa competitors. But … [Read More...]
The Green Marketing Act
You got rid of the landline three years ago because two-thirds of your calls were from telemarketers. Then you downgraded your cable service wondering why you were paying so much for so little. Now you watch stuff on your … [Read More...]
Leading the Way! But Where, Exactly?
Have you ever noticed how many people in leadership positions shouldn't be there? Unless you've been living in the Himalayas, you've undoubtedly heard a classic example recently--the brouhaha and subsequent firing of the … [Read More...]
Caracas Lost Dreams
I noted more than a few binoculars focused this morning on the military airfield outside my Caracas hotel. It’s likely they were searching the ground for evidence of the military coup I heard whispers about last night in … [Read More...]
Food Retailing
Online-Based Grocery Delivery Thrives At Last
Much of the attention in food retailing these days has been focused on electronic-based marketing such as mobile apps, … [Read More...]
Target Builds Sales Volume With Food
Target’s fight against show-rooming presents instructive fodder about how one retailer has endeavored to conquer the … [Read More...]
Supervalu’s Unsuper Future
In its most recent fiscal year it scored $36.1 in sales volume, driven by a widely diverse portfolio of assets. Those assets … [Read More...]
Consumers
Sense Beyond the Census
When my maternal grandfather, a Sephardic orphan, arrived in the New World in the late nineteenth century, he landed in a … [Read More...]
Bye Bye Mad Men and Three Martini Lunches
The only place where traditional advertising is prospering is in the Mad Men series on AMC. It showcases a bygone era when … [Read More...]
The Daily Battle for Consumer Loyalty
New Consumer Intelligence Tools for Tough Economic Times Insights From MasterCard Advisors Merchant Solutions In this tough … [Read More...]
Retail
Growth “By A Thousand Cuts”
So, what’s a retailer to do? If you are Chicken Little and believe the sky will fall again, you will need the staying power … [Read More...]
“Keep Your Friends Close and Your Enemies Closer”
The Godfather Strategy First quoted by Sun Tzu, the Chinese general and author of The Art of War, an ancient treatise on … [Read More...]
What Are Your Customers Doing?
Breaking the Information Barrier Insights from MasterCard Advisors Merchant Solutions - New Data, New Perspectives While … [Read More...]
Home Furnishings
Dear Laura,
I just wanted to wish you a belated Happy New Year and say congrats on your results you recently announced from the holiday … [Read More...]
Room at the Top
Everyone says America is overstored and that there are too many retailers chasing after too little business, that there are … [Read More...]
Homeless in Bentonville
Will all due apologies to Bob Dylan: “Oh, Mr. Sam, can this really be the end, To be stuck inside of Bentonville With … [Read More...]
