Disruptor James Reinhart Reveals ThredUp’s Backstory
Join Haley and James Reinhart, Co-founder and CEO at ThredUp, as they discuss the brand’s origin story, its dedication to sustainability, the managed marketplace business model, and what it’s like to be a disruptor. This dialogue is revealing and compelling; ThredUp is more than a commercial enterprise, it’s a reflection of cultural and consumer values.
The Latest Retail Industry Insights and Analysis
Your Store Still Matters
Any retailer should be clear about what it cannot match; it should decide what it can own. A local retailer
Gap Plays It Creative Cool
The world of constant connectivity has, quite naturally, extended to how customers interact with the staff at their local store.
Redefining Black Friday: Distrust
Hey Retail Executive, your customer thinks you’re a crook. A new study says more than 85 percent of consumers believe
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
The Changing Face of IKEA
IKEA’s heritage means there are limits to how far the brand can move upmarket or deviate from its traditional offer.
The Social Media Reckoning
Over 6o percent of Gen Alpha say social media makes them want to buy something. Some product categories are more
Retail Stores Are Driving Customers Away
Retailers that plan for the margins secure the center. The case for inclusive design extends well beyond neurodivergent shoppers. Sensory-friendly
Get the Daily Report
Subscribe to The Robin Report and get our latest retail insights delivered right to your inbox.
We will never send you spam or share your info.
Opinion
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
Who’s Right About Walmart’s Pricing?
After I listened to NPR’s Life Kit broadcast, I drove to Burbank over the weekend to see for myself, and
Spatial Intelligence: Unlocking the Store
By transforming the physical store from a black box into a source of real-time intelligence, spatial intelligence provides retailers with
AI and the Extinction of Retail
The creators of AI are sounding the alarm. No regulatory cavalry is riding over the hill to insulate your business
Management
A Profile in Empathy: Mara Sirhal, Senior Vice President, Merchandising Home, Target
Being open to learning and new experiences is supported by understanding oneself. Having humility, acknowledging being vulnerable, and accepting feedback
How Did Starbucks Become the Bad Guy?
It was once beloved and respected, but now it’s besieged and repelled by a curious transformation we don’t see very
Operations
Redefining Black Friday: Distrust
Hey Retail Executive, your customer thinks you’re a crook. A new study says more than 85 percent of consumers believe
Dollar General: The Robin Report Retail Miss of the Week, 10. 31. 26
When Dollar General settled with the New York State Attorney General’s office, admitting it overcharged customers by as much as
Optionality Is the Competitive Edge
Optionality requires decisions only C-Suites and Boards can authorize. This special report details how optionality, powered by AI, is a